For all inquiries regarding our products, orders, or collaborations, please fill out the form below or contact us directly.
Our customer care team at Skinity is available 7 days a week to assist you with product recommendations, delivery questions, wholesale opportunities, and any other requests.
We typically respond within 24 hours.
Thank you for choosing Skinity – premium skincare designed with purity, quality, and science-backed formulations.
Got Any Questions?
FAQs
How long will shipping take?
All orders are processed within 1–3 business days and shipped directly from our EU warehouse.
Estimated delivery times:
3–7 business days within the European Union
7–14 business days for international orders
We ship with DPD, DHL, or reliable local postal services, depending on your location.
Each order includes tracking from our facility to your door.
How do I know if my order is confirmed?
Once your purchase is successfully completed, you’ll receive an order confirmation email with all the details and your order number.
As soon as your package is shipped, we’ll send you a tracking link so you can follow your delivery in real time.
Can I change my shipping address after my order is placed?
If your order hasn’t been shipped yet, you can update your shipping address within 12 hours after placing the order.
Please contact us immediately at normunds.pareizs@gmail.com , and our team will make the changes for you.
Once the order has been dispatched, the address can no longer be modified.